![]() ![]() Forward to External Contacts: If the account has a directory of external users, you can route calls to an external contact.Forward to another extension: Route calls to another extension in the account.Play a busy signal: Plays a busy signal to let the caller know you are busy.Play a message, then disconnect: Plays a custom message for the caller then hangs up the call.Allow callers to check voicemail: Do not select if you don't want your user to check voicemails.Allow callers to reach an operator: Do not select if you don't want your user to forward or route calls to an operator.Forward to voicemail/videomail: Route calls to your voicemail or videomail.You can answer by holding/declining the first call or sending the waiting call to voicemail. Call waiting: Receive the call even if you are busy on another call.When I'm busy on another call: Select how calls are handled when you are busy in another call. ![]()
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